Terms and conditions

Ticket purchase: 

By purchasing a ticket from us, you agree to be bound by these Terms and Conditions.

Ticket Validity: 

Tickets are valid only for the date and time specified. No refunds or exchanges are allowed once tickets are purchased.

Third party Tours: 

We act solely as a ticket seller and do not operate the tours. Once you board the boat, the liability lies with the punt company providing the tour.

Late arrivals:

If you miss your tour time, the ticket is non-refundable. Rescheduling is at the punt company’s discretion, subject to availability and circumstances.


We are not liable for any physical injuries, loss, or damage that may occur during the tour, as the responsibility rests with the punt company.

Tour modifications: 

We are not responsible for any changes, cancellations, or delays in tours operated by the punt company. Please refer to their policies for such matters.


All passengers must adhere to the rules and regulations set forth by the punt company during the tour.

Cancellation policy: 

In case of a cancellation by the punt company, we will strive to provide relevant information and assist in the refund process.

Customer conduct:

We reserve the right to refuse service or remove any customer whose behavior is disruptive or violates the tour operator’s rules.

Governing Law: 

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom